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Privacy Policy

Last Updated October 11, 2019

SoCal Fire Pits is committed to protecting and respecting your privacy. This Privacy Policy explains when and how we use personal data collected at this site. This Privacy Policy applies to the use of the site, as well as the use and purchase of products, sales, marketing, and customer order fulfillment activities. By using this site, you accept the practices described in this Privacy Policy. Any changes to this policy will be posted here and will only be effective moving forward.

This policy applies to all interactions with customers and visitors, including: the use of our Site, phone and email communications, the order and fulfillment of products, and social media interactions on other third party websites like Facebook, YouTube and Instagram. All references to “you,” “visitor,” or “customer” refers to those who visit the site as well as those who have purchased from us.

We take great pride in the relationship we have stewarded with our customers and are dedicated to treating your personal information with care and protection.

Note: the practices set forth in this Privacy Policy are for SoCal Fire Pits alone. If you click through to other websites, please review the privacy policies posted at those sites.

PERSONAL DATA

We collect personally identifiable information, like names, phone numbers, addresses, email addresses, etc., when voluntarily submitted by our visitors. When you make a purchase on the Site, we collect information related to your purchase to assist us in performing the services we provide. We may store information about your use of the Site, such as viewed pages, date and time of visit, shopping cart, and transactions. We may also collect feedback, questions or concerns related to operation of the products and/or service-related communications. Our calls with you may be monitored and recorded for quality and training purposes.

If you access the Site through your mobile device, we may collect your location to assist us in fulfilling your order and our marketing efforts. We do not share this information with third parties and will only use this information for that purpose. You may at any time prevent the Service from using your location by turning this option off at the device level.

HOW WE COLLECT PERSONAL DATA

We (or our third party partners) may use cookies, IP addresses and other passively-collected information (e.g. web beacons, pixels) to target ads to you on this Site or through other channels (for example, emails) and to measure the efficiency of marketing efforts. We also use cookies to keep track of your shopping cart and for other purposes like personalizing the Service. This process typically entails using cookie and tracking technology depending on the features offered. Your web browser is usually set up to initially accept cookies. 

Cookie and tracking technology gathers information such as browser type and operating system, device information, geographic location (region only), date and length of stay and specific pages accessed, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies cannot be used to access the personal data or confidential information on your hard drive.

SoCal Fire Pits and our third-party advertising partners may utilize online-behavioral or interest-based advertising and as a result, use cookies and other technologies to collect data about your activities on the Site, to deliver advertising on the Site or elsewhere on the Internet, based upon your interests, that may be more relevant to you and to measure the effectiveness of our marketing efforts and the Site. This may include information such as what links are clicked, how much time is spent on a page, etc., in a pseudonymized user profile. This may also include advertising displayed on other websites. For example, SoCal Fire Pits may use Google Analytics to monitor activity on the Site and assist with advertising. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. To learn how Google Analytics collects and processes data, please visit:www.google.com/policies/privacy/partners.

Features such as Google Signals allow Google to share ad personalization information with us that you have chosen to share with Google, to allow us to better understand and optimize our site for your usage. None of this information is personally identifiable. To learn more about this feature or to change your preferences, visit myactivity.google.com.

If you wish to restrict or block the cookies gathered by this website, or any other website, you may do so by adjusting your browser settings. We do not and cannot use cookies to gather other information that may be stored on your hard drive.

WHY WE COLLECT AND USE PERSONAL DATA

We collect and use personal data primarily for purposes of direct sales, direct marketing, and customer service.

SoCal Fire Pits may use third parties to perform certain functions on our behalf, such as delivering packages, serving ads on our behalf, monitoring the effectiveness of our marketing efforts, sending e-mail, and providing search results. These third-party service providers have access to personal data only to the extent needed to perform their functions but are not authorized to use it for any other purpose.

For example, we use personal data to do the following (this list is non-exhaustive):

  • Perform sales services

  • Fulfill your order

  • Ship the products you ordered to your location

  • Send you information about the product you ordered

  • Provide customer service

  • Follow up on any incoming communications

  • Provide coordination and assistance with manufacturer warranties

  • Provide sales support for products

  • Send you marketing communications, including information about or products, promotions. You may withdraw your subscription at any time by following the instructions in the email you received.

  • Perform contractual obligations such as order confirmation, invoices, payment confirmations, sales orders, etc.

We may disclose information to governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes and will only be disclosed if required by law, or if we reasonably believe that disclosure is needed to protect our company’s rights and/or to comply with a legal proceeding.

HOW WE PROTECT PERSONAL DATA

WE ARE COMMITTED TO ONLINE DATA SECURITY. AS A RESULT, WE HAVE IMPLEMENTED CERTAIN PROTECTIONS TO HELP ENSURE THAT THE INFORMATION COLLECTED REMAINS SECURE. WE ALSO TAKE REASONABLE STEPS TO ENSURE THAT THIRD PARTIES WHO WORK WITH US AGREE TO PROTECT PERSONAL INFORMATION THAT THEY MUST ACCESS IN ORDER TO SERVE YOU BETTER.

YOUR PERSONALLY IDENTIFIABLE INFORMATION IS KEPT SECURE. ONLY AUTHORIZED EMPLOYEES, AGENTS AND CONTRACTORS HAVE ACCESS TO THIS INFORMATION. ALL EMAILS AND NEWSLETTERS FROM THIS SITE ALLOW YOU TO OPT OUT OF FURTHER MAILINGS.

WE MAY USE SUBCONTRACTORS TO PROCESS PERSONAL DATA ON OUR BEHALF AND TAKE STEPS TO ENSURE THEY COMMIT THEMSELVES TO ADHERE TO THIS PRIVACY POLICY AND APPLICABLE DATA LEGISLATION. IF THE SUBCONTRACTOR PROCESSES PERSONAL DATA IN THE EU/EEA AREA, SUCH PROCESSING MUST BE IN ACCORDANCE WITH EU LAWS, INCLUDING THE GDPR.

WHEN YOU SEND OR OTHERWISE TRANSMIT YOUR SENSITIVE INFORMATION (SUCH AS YOUR CREDIT CARD NUMBER) TO OR THOUGH THE SITE, YOUR SENSITIVE INFORMATION IS ENCRYPTED AND PROTECTED WITH SSL, THE CURRENT INDUSTRY-STANDARD ENCRYPTION PROTOCOL. WHEN YOU ARE ON AN SSL-PROTECTED PAGE, A PICTURE OF A CLOSED LOCK APPEARS AT THE BOTTOM OR TOP OF SOME WEB BROWSERS. THESE SECURE SSL-ENCRYPTED PAGES HAVE URLS THAT START WITH "HTTPS://" INSTEAD OF "HTTP://".

WE MAY PROCESS DATA FOR STATISTICAL PURPOSES OR FOR AGGREGATE DATA MARKETING. IN SUCH SITUATIONS, DATA WILL BE ANONYMIZED. WE DO NOT SELL PERSONAL DATA.

AS DISCUSSED ABOVE, WE USE INDUSTRY-STANDARD SECURITY SAFEGUARDS TO PROTECT YOUR DATA; HOWEVER, WE CANNOT WARRANT OR GUARANTEE THAT YOUR USE OF THE SITE AND/OR INFORMATION PROVIDED BY YOU WILL BE PRIVATE OR SECURE AND WE ARE NOT RESPONSIBLE OR LIABLE TO YOU FOR ANY LACK OF PRIVACY OR SECURITY YOU MAY EXPERIENCE. YOU ARE FULLY RESPONSIBLE FOR TAKING PRECAUTIONS BASED ON YOUR UNIQUE SITUATION AND INTENDED USE OF THE SITE. PLEASE DO NOT USE THE SITE IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS DESCRIBED.

YOUR CHOICES

We want our customers to feel valued and we endeavor to provide services on and through the Site that creates a customized experience featuring products that will enrich your life. We also feel it is important that customers have the ability to control these features whenever possible. Please note that if you opt out of certain customized features, you will not stop receiving ads; they will just be less customized to your interests. There also may be parts of the Site that may not work as intended.

Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. These browser features are not uniform, so our system does not currently respond to those signals.

  • If you do not wish to receive marketing emails about SoCal Fire Pits, contact us.

  • If you would like to unsubscribe from email marketing about SoCal Fire Pits, please follow the instructions contained in the marketing emails that we send to you.

    • Please note that you will be removed from our email marketing list, but may still receive emails regarding sales orders, information about purchases, and other related activities.

  • If you wish to restrict or block the cookies gathered by this website, or any other website, you may do so by adjusting your browser settings.

  • To learn about opting out of Google Analytics, please visit: https://tools.google.com/dlpage/gaoptout

  • Visit your “Activity Center” while signed into your Google account to change your data collection preferences used by Google Signals at myactivity.google.com.

If you have any questions or concerns about this Privacy Policy, please contact as at (888) 303-2453 or send us an email. You can also write to us at:

David Cooke Industries LLC
857 Swall Meadows Rd
Bishop, CA 93514

The Site is not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact our Service Department.

We reserve the right to make changes to this policy. We may occasionally update this Privacy Policy to reflect changes in our practices. Any changes to this policy will be posted and will be effective immediately. Your continued use of the Service after the posting of the modified Privacy Policy constitutes your agreement to abide and be bound by it.

EUROPEAN USERS

EU Users and Consent to Transfer

SoCal Fire Pits is located in the United States and ships products to the US and Canada. Your use of the Site is governed by the laws of the United States and the State of California.

Our computer systems are based in the United States, so your personal data will be processed by us in the United States, where data protection and privacy regulations may not offer the same level of protection as in other parts of the world, such as the European Union. By using the Site, you agree to this Policy and you consent to the transfer of all such information to the United States, which may not offer a level of protection equivalent to that required in the European Union or certain other countries, and to the processing of that information as described in this Policy and our terms and conditions.

You may request the following regarding your personal data:

  • Right to request a copy of your personal data that SoCal Fire Pits holds about you, in a portable format

  • Right to request that your personal data be corrected if it is inaccurate

  • Right to request that your personal data is deleted when it is no longer necessary for SoCal Fire Pits

  • Right to withdraw consent to personal data processing (e.g. unsubscribing from marketing-related email communications)

Where we rely on consent to process personal data, you have the right to withdraw or decline your consent at any time and where we rely on legitimate interests, you have the right to object. You may request deletion of your personal data, notwithstanding an overriding interest or legal obligation to retain it or unless there is a safety concern, in SoCal Fire Pits' determination.

Please contact us for more information.

CHANGES TO OUR PRIVACY POLICY

We may change our Privacy Policy occasionally and will update this page with any updates we make. The date the Privacy Policy was last modified will be identified at the top of the page. Please periodically review this Privacy Policy to be apprised of the latest version. As always, feel free to contact us if you have any questions.

CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy, please contact as at (888) 303-2453 or send us an email. You can write to us at:

David Cooke Industries LLC
857 Swall Meadows Rd
Bishop, CA 93514