HPC Fire 28" Dual Step H-Burner Electronic Ignition High/Low Fireplace Insert – CSA Certified, 110K BTU

Key Features & Benefits

• High/Low Flame Control – Adjust flame intensity up to ~45% turndown using remote or smartphone app for the perfect ambiance.

• Powerful Heat Output – Produces up to 110,000 BTUs, delivering warmth and a dramatic flame display.

• Electronic Ignition with Hot Surface Igniter – Reliable startup every time with advanced safety monitoring and automatic re-light.

• Dual Step H-Burner Design – Staggered ports create a fuller, more realistic flame effect compared to standard burners.

• Durable Stainless Steel Construction – Includes a 28" x 10" powder-coated black stainless steel pan and a 27" stainless steel burner for long-lasting performance.

• Bluetooth App Integration – Wirelessly control flame settings and monitor your fire pit from your smartphone.

• CSA Certified – Meets rigorous U.S. and Canadian safety standards for residential and commercial use.

• Fuel Flexibility – Works with both Natural Gas (NG) and Liquid Propane (LP).

• Power Options – Compatible with 120VAC or 24VAC setups for installation flexibility.

• Lifetime Burner Warranty – Backed by HPC’s industry-leading warranty for peace of mind.

Why Choose This Product?

The HPC Fire EI Series 28" Dual Step Fireplace Insert is designed for homeowners and professionals who demand the best in safety, technology, and performance. With its hot surface electronic ignition system, it guarantees reliable startup while monitoring flame presence and automatically relighting if the flame goes out. The High/Low control lets you tailor the flame to your setting, whether you want soft ambiance or maximum heat. Built with powder-coated stainless steel and backed by a lifetime burner warranty, this insert is made to last.

Perfect For

• Residential fireplaces seeking a premium upgrade with advanced flame control.

• Commercial spaces like resorts, hotels, and restaurants requiring CSA-certified safety and convenience.

• Contractors and installers needing a fully assembled, plug-and-play fireplace insert.

• Outdoor living areas where both performance and modern technology are priorities.

Specifications

• Model: HPC Fire EI Series High/Low Dual Step Insert

• Pan Size: 28" x 10" – 16-gauge powder-coated stainless steel (black)

• Burner: 27" Dual Step H-Burner, stainless steel, with staggered ports

• BTU Output: Up to 110,000

• Ignition: Electronic Ignition (EI Series) with Hot Surface Igniter

• Controls:

  • HI/LO remote and Bluetooth app included

  • Optional handheld remote (HPC Part #578-C) for 120VAC models (sold separately)

• Power Options: 120VAC or 24VAC

• Fuel Options: Natural Gas (NG) or Liquid Propane (LP)

• Included Components:

  • 28" x 10" stainless steel pan (powder-coated black)

  • 27" stainless steel Dual Step H-Burner

  • Fully assembled insert with valve control box

  • Bluetooth App Control

• Optional Accessories:

  • 578-C Remote (for 120VAC models)

  • Lava Rock or Fire Glass (media) – sold separately

• Certification: CSA Certified (U.S. & Canada)

• Warranty: Lifetime warranty on burners

Deliver Results Your Clients Love

With the HPC Fire EI Series High/Low Dual Step Insert, you deliver more than a fire feature — you provide luxury, safety, and smart control in one package. Its advanced ignition system, powerful flame output, and Bluetooth-enabled convenience make it a premium choice for both residential and commercial fireplaces. Built from heavy-duty stainless steel and backed by a lifetime warranty, it ensures performance your clients can trust for years to come.